We define Operational Excellence as; “Having an operations capability that offers a genuine competitive advantage from consistently delivering a high quality, profitable product to the customer, exactly when they need it, safely”.
Delivering true operational excellence is complex, sometimes painful, but potentially extremely rewarding. Find out why here.
A journey towards operational excellence often requires almost counter intuitive actions that will not succeed unless the whole organisation is behind it. It requires really strong leaders, who will stubbornly pursue an agenda that throws up new barriers to progress each day. It will also require an expert to create a roadmap for improvement that considers the total value stream, and not just localised improvement.
Many lean practitioners that you may already have in your organisation are likely to be able to analyse your current state and develop a future state vision. However not all will have the depth of capability required to develop a truly effective roadmap for improvement, or the depth of character to support your leaders through such a difficult change.
For that reason, our experts can engage with you to provide a guiding hand throughout the whole journey. We will have the right to continually challenge your senior and front-line leaders, to say the things that are difficult to hear, and to develop your people to live and breathe true operational excellence.
From total business transformation, to single issue resolution and training, Pico can help.
Please browse our services below, and find out more about our work in operational excellence:
- Operational Excellence Transformation (OET)
- Problem solving & issue facilitation
- Process risk reduction
- Training: Building high performance teams (4-Step GAP)
- Training: Introduction to Operational Excellence Transformation (OET)
- Training: Learning to see & eliminate waste (Value Stream Mapping Learn-do training)
- Training: Creating, safe, lean and error free workplaces (5s Learn-do training)